At Machine Age Lamps, we take great pride in the quality and craftsmanship of every piece we build. Your satisfaction is extremely important to us, which is why we stand behind our products with a 100% satisfaction guarantee.

If for any reason you are not happy with your purchase, we will gladly accept the item back for a refund. To initiate a return, please contact us within 7 days of receiving your product. Once we hear from you, we will work with you to determine the safest and most efficient method for returning the item.

Please note that refunds will be issued for the purchase price of the product minus any shipping costs associated with the order.

If you change your mind before your order has shipped, we can easily cancel the order and process a refund. However, please be aware that credit card and PayPal processing fees are non-refundable to merchants. Because these fees are not returned to us by the payment processor, they will be deducted from the refund amount if an order is canceled after payment has been processed but before the item has shipped.

If you have questions about a return, exchange, or order cancellation, please don’t hesitate to reach out. Our goal is to make the process simple and ensure you feel confident purchasing from Machine Age Lamps.